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The original item was published from 11/17/2020 3:59:38 PM to 12/31/2020 7:05:01 AM.

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Posted on: November 17, 2020

[ARCHIVED] City of Marshalltown Celebrates Repair Milestone with SLWA Over $1MM Spent in Claims since beginning

City of Marshalltown Celebrates Repair Milestone with SLWA

Over $1MM Spent in Claims since beginning of Partnership 


MarshalltownIA – November 17th 2020– Almost 9 years ago, the City of Marshalltown began a partnership with Service Line Warranties of America (SLWA), a leading home service repair plan provider, to offer Marshalltown residents the option to sign up for service plans to protect against the high cost of emergency repairs to their exterior service lines.


Over the past year, SLWA passed $1,000,000 in repair costs and savings for Marshalltown residents. Furthermore, homeowners who have needed service since the program’s inception report a 97% satisfaction rate.


“We entered into this partnership to help protect our customers who might not be aware that they are responsible for the maintenance and repair of utility service lines on their property,the City of Marshalltown’s water and sewer infrastructure is aging, just like the rest of the nation’s, and more and more homeowners in the area are discovering that their exterior pipes must be repaired or replaced. This partnership with SLWA gives residents peace of mind, and it’s helping our community, too.” 


“When a homeowner’s water line breaks or sewer line becomes blocked, it can be an overwhelming situation. All of a sudden, you’re looking at hundreds or even thousands of dollars for a problem you probably didn’t even know existed the day before,” said Tom Rusin, CEO of HomeServe USA. “While we can’t prevent pipes from breaking or being blocked, HomeServe is there to relieve Marshalltown customers of the stress of finding and scheduling a qualified contractor and the cost of completing the repair. We’re proud to offer this service to the City of Marshalltown homeowner community.” 


Homeowners with questions or who wish to receive more information about SLWA or the plans available to Marshalltown residents can call 866-922-9006 or visit



About Service Line Warranties of America

Service Line Warranties of America (SLWA) is part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 3.1 million customers across the US and Canada. Founded in 2003, SLWA is the trusted source of utility line protection programs endorsed by the National League of Cities. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 475 leading city, municipal and utility partners.  



Myles Meehan                                                    Merrie Leininger

HomeServe USA                                                 Hill+Knowlton Strategies for HomeServe USA

Phone: 203-356-4259                                         Phone: 775-846-0664

Email:           Email:


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