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The original item was published from 4/14/2020 4:38:00 PM to 4/18/2020 10:05:01 PM.

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Posted on: April 14, 2020

[ARCHIVED] National Public Safety Telecommunicators Week


April 12-18 is National Public Safety Telecommunicators Week.  This week is a designated time to thank all of the women and men who work in our public safety communication centers.

Emergencies can, and do, occur at any time.  When these events occur, the prompt response of public safety professionals is critical to the protection of life and the preservation of property.  The safety of our first responders, and of the community, is dependent upon the quality and accuracy of information obtained from citizens who telephone the Marshall County 911 Communications Center.  911 operators are a vital link between the citizens of our community and the public safety personnel serving in our community.  The job of a 911 operator is perhaps the most difficult job in public safety.  The people working in our 911 centers are the true first responders for any incident.  They are the professionals who take that first report of emergency.  911 operators must be able to multi-task stressful and critical events, by determining quickly what is happening, what needs to happen, and who should respond.  Chief Michael Tupper stated, “I am very proud of the communications center operators who serve Marshall County.”  “We have an outstanding public safety communications center in Marshall County and the operators working in our center do a great job protecting our community and our first responders each day.”

The Marshalltown Police Department appreciates the great partnership we have with the Marshall County 911 Communications Center.  We salute them for their service and we thank them for keeping us safe!

For more information, please contact Police Chief Michael Tupper by calling 641.754.5771 or via email at

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