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The original item was published from 1/14/2020 8:42:30 AM to 1/15/2021 12:00:01 AM.

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Posted on: January 14, 2020

[ARCHIVED] MPD has now joined the Neighbors App by Ring

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The Marshalltown Police Department has now joined the Neighbors App by Ring

The Neighbors App by Ring is a free app designed to help community members connect and stay informed about what’s going on around them – whether they own a Ring device or not. The Marshalltown Police Department uses Neighbors to share important crime and safety information with residents, and work with the community to make neighborhoods safer. Ring is proud to work with the Marshalltown Police Department, through the Neighbors app, to help open the lines of communication between the police and the citizens they serve. Ring believes when communities and law enforcement work together, safer neighborhoods can become a reality.


Users of the Neighbors App have the option to provide helpful information if the Marshalltown Police Department asks for assistance with an investigation. Users can also view and comment on videos, photos and text-based posts shared by local users through the Neighbors app feed. Users can choose whether to share videos, or opt out of future requests. This process has been designed to ensure that no user information is shared with police unless the user chooses to do so, including whether or not they received a request.  The Marshalltown Police Department will never be given access to users’ cameras or devices through Neighbors or Ring, nor does the Neighbors Portal provide police with the addresses at which any devices are located without a user’s express consent.  Users are identified in the Neighbors app posts/comments only as “Neighbor #”. Local police see the same information on Neighbors as regular users and do not receive additional information about the post, the user posting or commenting.

The Marshalltown Police Department hopes the Neighbors App will enhance its interaction with, and accessibility to the community, in an effort to make Marshalltown a safer place for its citizens.

Questions about this partnership should be directed to Sgt. A.J. Accola by email ( or phone (641-754-5725).

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