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The original item was published from 4/8/2023 11:52:40 AM to 4/16/2023 12:00:01 AM.

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Posted on: April 8, 2023

[ARCHIVED] National Public Safety Telecommunicators Week

911 Important People graphic. 911 dispatchers are the most important people you never see.

April 9-15, 2023, is National Public Safety Telecommunicators Week. This week is a designated time to thank all of the women and men who work in our public safety communication centers.

Emergencies can, and do, occur at any time. When these events occur, the prompt response of public safety professionals is critical to the protection of life and the preservation of property. The safety of our first responders, and of the community, is dependent upon the quality and accuracy of information obtained from citizens who contact the Marshall County 911 Communications Center. 911 operators are a vital link between the citizens of our community and the public safety personnel serving in our community. The job of a 911 operator is perhaps the most difficult job in public safety. The people working in our 911 centers are the true first responders for any incident. They are the professionals who take that first report of emergency and organize the public safety response. 911 operators must be able to multi-task stressful and critical events, by determining quickly what is happening, what needs to happen, and who should respond. Chief Michael Tupper stated, “I am very proud of the communications center operators who serve Marshall County.” “We have an outstanding public safety communications center in Marshall County and the operators working in our center do a great job protecting our community and our first responders each day.”

The Marshalltown Police Department appreciates the great partnership we have with the Marshall County 911 Communications Center.  We salute them for their service and we thank them for keeping us safe!

AUTHORITY: Michael W. Tupper, Chief of Police (mtupper@marshalltown-ia.gov or 641.754.5771)

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